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Flash Duplicator
HDD Duplicator
1 What is the difference between "Quick" copy and "Whole media" copy Click here to expand / collapse
(Select Function 7.2 Copy area )?
   
1.Quick Copy: (Select Function 7.2 Copy Area –System and files ) can smartly reduce copy time by copying
  only the area that contains data with supported format.
  When you select Quick Copy, the duplicator will analyze data first, such as data format, data
size or data location…etc, then it will copy the data. If the target can not contain all the data
from the source, it will immediately show copy fail.
 
   
2.Whole media copy:(You can select Function 7.2 Copy Area –Whole Media.) Without analyzing data
 
format and data size, the duplicator will copy the entire source flash bit by bit.
This provides the safest copy method. However, this is also the slower of the two copy
methods.
 
 
   
 
2 What are the diagnostic tools in UReach Flash duplicator? Click here to expand / collapse
 
We can provide 3 diagnostic tools:
  1. Function 4 Capacity Check : This function is used to find out the real capacity of the Flash media.
    This can help you to avoid buying fake Flash, and to assure the quality of your purchase.
 
  2. Function 6.2 Measure Speed : You can get the reading and writing speed of the Flash within 10
    seconds. This function can either be a reference for the quality control or estimate the time
required to copy a task.
  3. Function 6.3 Media Check: This is the most complete quality inspection tool. Through complete bit-by-bit
    diagnosis, you can get reading and writing speeds of each Flash media during inspection. Also, this
function can be used to check for any bad sector of each Flash media, it will be the best tool for quality
control purpose.
 
3 How can I be sure of the accuracy of a duplication task? Click here to expand / collapse
     
1. To check the consistency of a source: Select Function 6.8 Calc. Checksum to record the checksum value and make sure there is a
    consistence source for every duplication task.
  2. For the accuracy of a copied Flash: Select Function 2. Compare, and through the strictest hardware bit-by-bit comparison, you can double
    check the contained data after the copy is finished. This function can highly increase the security of data accuracy.
 
4 Why is my copy job so slow? Click here to expand / collapse

UReach Flash duplicator can support high copy speeds up to 25MB/sec. If you find your Flash is
  slower than expected, please use Function 6.2 Measure speed to check the reading and writing
  speed of your Flash media.
  If the writing speed of your Flash is 10MB/sec, the time cost of copying 1G data will be around 2
minutes.
 
5 When I update BIOS, it shows "No Update File !!? Click here to expand / collapse
     
1. Please make sure the BIOS file is unzipped.
  2. Make sure the BIOS file is stored at root directly, without any folder.
  3. Change to a new Flash media to store the file, and make sure the flash media is of good quality.
  4. Re-download and save the BIOS file again; the unstable transmission might cause the data loss.
  5. Make sure the BIOS file corresponds?with the product model.
 
6 Why does copy fail show immediately after I select start to copy? Click here to expand / collapse
     
1. Please make sure that your source data size is not bigger than the target and that the data location of the source has not exceeded the
    target Flash.
  2. If you are copying NTFS format, please make sure the capacity of the target Flash is at lease 1MB larger than the source Flash.
  3. Please check the source media in PC to see if it can be accessed with no error.
  4. If you are copying from an SD card, please check to make sure that the SD card is not locked.
 
7 After copy, some ports show red lights and copy fail? Click here to expand / collapse
     
1. If you observe that the situation has happened in the same socket, this might be because the socket has been damaged. Please contact
    your local seller to exchange a new socket to solve the problem.
  2. Are you using a card reader or convertor such as the MicroSD-to-SD convertor or USB card reader to copy SD/MSD/CF…etc? The quality of
    the convertor and card reader could be unstable. Please try using another brand of card reader. If you need to do a mass copy task, we
    strongly suggest that you select our professional Flash duplicator. For example, if you need to copy large quantities of MicroSD card, you
can try our MicroSD or Combo Flash duplicator. This professional Flash duplicator can highly increase the performance and reduce the
risk of mistakes.
 
  3. Slow Down the transmission speed (for Flash 8 Series only):If you find that the fail rate is high, please select Function 7.9 Working Mode to
  slow down the speed of data transmission. It can help you to increase the quality of the copy task.
   
  4. Please do a second copy of the failed Flash。The characteristic of an unstable Flash might cause the data loss during copy. If you find
  your Flash media frequently needs more than one round of copy, that might be because the quality of your Flash is not stable. You can
  select Function 7.9 Working Mode to slowdown the speed of data transmission. This can help you to increase the quality of the copy task.
     
 
8 The duplicator can not identify my Flash card? After I insert Flash, there is no indicator and I can not select any function ? Click here to expand / collapse
     
1. Are you using a card reader or convertor such as the MicroSD-to-SD convertor or USB card reader to copy SD/MSD/CF…etc? The quality of
    the convertor and card reader could be unstable, please try using another brand of card reader. If you need to do a mass copy task, we
    strongly suggest that you select our professional Flash duplicator. For example, if you need to copy large quantities of MicroSD card, you
can try our MicroSD or Combo Flash duplicator. This professional Flash duplicator can highly increase the performance and reduce the
risk of mistakes.
Please feel free to contact us. We will be more than happy to provide the best solution.
  2. Are you using ultra-slim/non-standard USB?
    If you are using ultra-slim USB, we suggest you to buy a USB extension cable.
The connector for the USB extension cable, which is more compact, can
solve the issue of USB not being detected.
 
  3.
Are you using multi-device?
We can not support multi-device Flash media.
A multi-slot, including "all-in-one", card reader is considered a multi-device if multiple
memory cards can be accessed under corresponding drive and all drive letters
appear simultaneously; for example,USB+MicroSD.
 
 
 
   
   
   
 
 
9 Can I copy 2G to 1G ? Click here to expand / collapse
   
As long as the data size is smaller than the target Flash and the data location
  does not exceed the target Flash.
 
   
   
   
 
10 Can I copy 1G to 2G? Click here to expand / collapse
   
Yes.
  However, as a result from adopting bit-by-bit copy technology, the FAT table of the source Flash media will also be copied to the target Flash
media. Therefore, after the copy is complete, the target 2G Flash media will be shown as 1G by your PC. You will need to reformat the Flash
media to display 2G again. Therefore, we strongly suggested that you use the same capacity media for all duplication tasks.
 
   
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